Work Experience
Here I go into more detail on the work I have done and what I have accomplished, everything from what I have done in marketing so far, and a rounded estimate to the number of people I have personally dealt with in my businesses and where I work
AT&T (PRIME Communications)
Sales and Upgrades: Promote and sell AT&T’s offerings, including phones, data plans, and add-ons. Explain promotions, discounts, and plan benefits to drive sales. Assist customers with upgrades, trade-ins, or switching from competitors while meeting sales targets.
Product Knowledge: Stay informed about AT&T’s latest devices, plans, and technology trends. Demonstrate features of smartphones, tablets, and accessories to highlight value and functionality.
Account Management: Process transactions, activate devices, and set up customer accounts. Help with billing inquiries, plan adjustments, or troubleshooting basic service issues, escalating complex cases to support teams when needed.
Store Operations: Maintain a clean, organized store environment. Restock inventory, manage displays, and ensure promotional materials are current. Handle cash, process payments, and balance registers accurately.
Team Collaboration: Work with colleagues to meet store goals, share best practices, and participate in training sessions. Contribute to a positive team dynamic to enhance customer satisfaction.
Compliance and Documentation: Follow AT&T and Prime Communications policies, ensuring accurate documentation for sales, activations, and customer agreements. Adhere to privacy standards and ethical sales practices.
Hitch N Go - Trailer Rental
As the owner of Hitch N Go, a small trailer rental business with three utility trailers, I wear many hats to keep operations running smoothly and deliver exceptional service to my customers in Lubbock, TX. Drawing from my entrepreneurial experience with eight website design projects and my passion for building businesses from the ground up, here’s what I do:
Customer Acquisition and Sales
Promote affordable utility trailer rentals through local ads, referrals, and website. Pitch services for landscaping, moving, or hauling, negotiating flexible terms. Build trust to convert one-time renters into repeat customers.
Customer Service
Respond to inquiries via phone, email, or website, assessing customer needs. Recommend suitable trailers, explain terms, and ensure a smooth rental process. Use authentic communication to foster strong client relationships.
Trailer Maintenance and Operations
Inspect and maintain three utility trailers, ensuring safety and cleanliness. Schedule rentals, coordinate pick-up/drop-off, and manage availability. Keep operations lean to minimize overhead costs.
Financial Management
Set competitive daily/weekly rental rates based on market demand. Handle invoicing, payments, and expenses like repairs and insurance. Track profitability to ensure sustainable growth.
Marketing and Branding
Maintain a simple website with trailer details, rates, and booking form. Use social media and flyers to promote deals, optimizing for local SEO. Craft clear, engaging messages like “Rent a Trailer for Your Next Project!”
Compliance and Documentation
Ensure trailers are registered and insured, complying with local regulations. Provide clear rental agreements outlining terms and safety guidelines. Keep accurate records for all transactions and agreements.
Growth and Learning
Explore new marketing strategies and operational improvements. Learn from each rental to enhance customer experience and efficiency. Plan for potential expansion while maintaining personalized service.
Locals Website Design
As the owner of a website design business with experience managing eight projects, your role involves a mix of creative, technical, managerial, and entrepreneurial tasks. Drawing from my entrepreneurial background and hands on experience with businesses like trailer rentals and websites, as well as your interest in sales and creating professional, user focused solutions.
-Some are no longer connected
FAQS
Why did I start my businesses and go down an entrepreneurial route?
I have always been into creating and starting something myself, from a young age I have always gone out and tried to earn my own money, whether it was mowing lawns, washing cars or starting the trailer rental and website business, each have been a great learning experience and I would argue and say that those business found me, it was simply a matter of time.
What do you want out of your future?
As stated earlier, I want to be the best in sales, I want to deal with high profile individuals and truly understand what sales means, during my career in sales I want to become a private jet broker.
What drives me to succeed?
My biggest driver for success is my family, they are the reason I am capable of chasing my dreams, increase my motivation and stay disiplined.
